FAQ

Common questions,
straight answers.

  • No contracts, ever. JSTN Time operates on a month-to-month basis, and you can cancel at any time—no fees, no penalties, no awkward conversations.

  • Your hours are tracked transparently and reset each month. Using Toggl Track, time is logged across tasks and always accessible to you, providing a clear, detailed view of how your hours were used and what was accomplished. Reports are sent weekly.

  • Absolutely. You can add services, scale up to a higher tier, or adjust your package at any time.

  • Reach out anytime by email or phone. Our team is committed to responsive, attentive support.

  • Every client touchpoint is handled with discretion, warmth, and professionalism. You set the tone, we execute it consistently.

  • Yes. JSTN Time operates in full compliance with HIPAA standards across all systems, workflows, and communications from day one.